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mac is running slow and becoming unresponsive

I ran Systweak ant malware and it said it had found 2 infections but, did not list them and, will not get rid of them without paying. I am running macOS Catalina.

iMac 21.5" 4K, macOS 10.15

Posted on Oct 24, 2019 1:51 PM

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Posted on Oct 24, 2019 5:00 PM

If you don't get any positive results from the other methods download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report:




Then we can examine the report and see if we can determine what's causing the problem..



6 replies
Question marked as Best reply

Oct 24, 2019 5:00 PM in response to Ken Siega

If you don't get any positive results from the other methods download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report:




Then we can examine the report and see if we can determine what's causing the problem..



mac is running slow and becoming unresponsive

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