iOS Software Download Progress in Finder

Since updating my MacBook Pro to macOS Catalina, which removes iTunes, I can no longer view the download progress of updating the software for my iPhone. When updating through iTunes there used to be a progress status bar giving me an idea of time to download. But now, since the updates occur through Finder, all I see is a spinning icon next to my phones name. Is there any way to show the download progress and time left in this new Catalina update?

MacBook Pro 15", macOS 10.15

Posted on Oct 26, 2019 7:56 PM

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Posted on Oct 29, 2019 9:40 PM

While there is no progress bar available, one potential way to estimate the progress is through Terminal, with the following command:


ls -lhrt ~/Library/iTunes/iPhone\ Software\ Updates


It will show the size of the current (*.ipsw.download) and all previous (*.ipsw) update files, which can be used to estimate progress. For example, for a 2.9G update file (can be estimated using previous update files), if we see that the current update file size is 2.3G, then the progress would be approximately 2.3G / 2.9G = 79%. By running the above command periodically, we can somewhat know how long it may still take (or at least the downloading is still in progress and not stopped because of network or other issue).


Hope this helps, thank you very much!



114 replies

Oct 30, 2019 9:49 PM in response to VolsRam14

we support customers all over the world....from the USA, Australia to Vietnam and Philippines. iOS download times vary from 5 minutes to 15 hours. It is now extremely difficult to position a time consuming task and call back without being able to provide ETA guidance or track download progress. In some instances this may result in customers having to leave their phone connected to their computer for over a half a day for no reason other than the download progress is not shown in Catalina.


In instances where we have to force a device into recovery, in which it will only stay in recovery mode for 15 minutes, its now difficult to provide guidance on what steps the customer will need to complete if we don't know if the download will take more or less than 15 minutes. For some customers, this step can easily confuse them if provided unnecessarily and this change seems like a drastic layer of complexity that has been added with Catalina.

Nov 10, 2019 10:53 AM in response to timkuo313

I'm finding that Catalina has removed a lot of formally very user-friendly features. It is really rather disheartening to be honest; I don't think this was an intentional thing on behalf of Apple, i.e. I don't think they set out with the mindset of "lets remove a bunch of features that are really helpful to our users." I think it speaks more to the fact that they are expending less rigor in ensuring that they are delivering updates that live up to their formally very high standards. Very sad; I would just hope that at some point, Apple realizes that the more they chip away at the user experience, the more they lose their competitive advantage, or their "moat" in investment terms. As time goes on, the value proposition of Apple products continues to erode. Their products demand a sizable price increase over their competition. As time goes on, I'm finding that I continue to pay "premium" pricing for ultra-sub-premium product. I'm seriously considering migrating to another platform.

Dec 30, 2019 4:23 PM in response to M_dean2

Completely agree!


Since you go through this on a regular basis, could you please tell me how you finish the restore?

.

So I had to force my iphone into recovery and like you said after 15 minutes it kicked out of recovery... how do I restore it?

I forced it back into recovery and had to start the download... it is a 15-minute vicious cycle.

Please help me find out how to complete the recovery.


If you can help me I would greatly appreciate it!



Jan 26, 2020 12:07 AM in response to VolsRam14

Its disheartening to see that Apple has really taken user experience and the ease of operation for granted. As i see that people have been complaining since October 2019 and few have reported the issue directly to Apple, till date no one from Apple has acknowledged the problem ,leave alone finding a solution to the issue. Im really foreseeing a doom for Apple if it continues to have this attitude.

I hope someone from Apple will acknowledge this post and find a solution to this trivial problem

Feb 2, 2020 3:37 PM in response to VolsRam14

Apple is creating mess, by each update it removing features from iTunes, Like earlier I can download iPhone apps in Mac and update in all my iPhones, Apple removed that feature, then it removes Ringtones button and so on , sometimes I think that Apple collaborated with Android so that Apple users use one Android phone to do the simple things, like Apple still don't support Call recording (every Android is capable of that ) Apple is just copying features from Android, I still remember SWIPE Keyboard feature was there in my first Android phone back in 2012 the same feature added in iOS 13 now in 2019 **** .

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iOS Software Download Progress in Finder

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