Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

catalina and iPhone 4s

Tried to backup my iPhone 4s (iOS 9.3.6) on Catalina (10.15). After opening in Finder, the iPhone is treated like a new iPhone and I am given two options: reinstall a previous backup, or install the phone as a new phone. I do not get the option to backup the iPhone, which is what I want.


Anyone a similar problem and solution?


Kind regards,


Ton Lansink




Posted on Oct 27, 2019 9:26 AM

Reply
Question marked as Best reply

Posted on Nov 7, 2019 2:18 AM

The phone has not previously been connected to this mac/os so it is asking whether or not to add a "new device" really it's talking about the connection - once you say yes - the next screens will show all the normal options. I would love if they changed the wording of this particular screen to something less ambiguous

3 replies
Question marked as Best reply

Nov 7, 2019 2:18 AM in response to Ton Lansink

The phone has not previously been connected to this mac/os so it is asking whether or not to add a "new device" really it's talking about the connection - once you say yes - the next screens will show all the normal options. I would love if they changed the wording of this particular screen to something less ambiguous

catalina and iPhone 4s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.