iPhone Xs. Distorted sound (fuzzy) in earpiece on calls and FaceTime audio. Switching to speaker - not distorted. Switch back to earpiece, distorted. With Bose wireless bluetooth headphone attached - no distortion. Latest iOS installed. Phone restart has been done more than once. If turn Bluetooth off in settings - still distorted.
Help appreciated.
iPhone XS, iOS 13
Hi there, KWD1a!
Thanks for posting in the Apple Support Communities regarding your call audio. If I understand, there is a bit of a fuzzy, distorted noise through the earpiece that doesn't appear via the speaker phone or a Bluetooth headset. I'm happy to help!
For issues with audio on calls, I would recommend the steps outlined in the Apple Support article If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support to troubleshoot.
Should you still need help after that, though, please get in touch with Apple Support directly. You can do that here: Contact Apple Support.
Have a good weekend.
distorted sound iphone Xs
