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Bluetooth audio problems Catalina

I've updated to Catalina and I'm not experiencing a lot of problems, but one problem in particular and it annoys me a lot.


I'm always using Bluetooth headphones or speakers on my Mac to listen to music.


The problem is that the sound to my output device randomly drops to zero. First I thought it lost connection but when I go to Bluetooth Settings it's still there and connected. When I go to Audio settings the device is still there and selected. So I push the volume-up button and the output device instantly changes to internal speakers and the sound is being played through my speakers instead of my Bluetooth connected device. When I look at the Bluetooth Settings again, the headphones are still connected. So it looks like an audio-codec-driver-software-hardware(or whatever it is)-problem instead of an Bluetooth problem. My Bluetooth apple mouse stays connected and keeps working.


The problem, as described above, appears randomly. Sometimes 3 or 4 times spread over the day, sometimes 4 or 5 times within an hour, sometimes 2 times within a minute! Very annoying.


The quickest way to solve the problem ad hoc is to disconnect and connect the Bluetooth device again through the top at Bluetooth settings.


I'm using different devices and each of them have the same problem;

- Apple AirPods 2

- Steelseries Arctis Wireless Pro

- Jbl charge 3


I've already deleted the Bluetooth folder in Library and rebooted my Mac.


I've already forgot the devices and reconnected everything.


I've already turned off and on my Bluetooth on my Mac


I've already turned off my Bluetooth on my phone (thought maybe this caused the problems but.. unfortunately no..)


Is there anyone with the same problems or does anyone has any ideas to fix this extremely annoying problem?


It looks like this problem appeared eversince I've updated my device to Catalina.

MacBook Air 13", macOS 10.15

Posted on Oct 27, 2019 11:16 PM

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380 replies

Jan 29, 2020 5:26 AM in response to dominicrowland

dominicrowland wrote:

Same problem here. Catalina is utter garbage. It's finally making me consider leaving the Mac ecosystem entierly.
...

Not at that point ... not yet at least ... not for the laptop/desktop stuff.


A little bit angrier when it comes to smartphones... I feel fooled...


Anyway: I think I'll wait for next releases (both Catalina and iOS) and eventually downgrade in worst case...


Giampaolo

Jan 30, 2020 2:40 AM in response to Max_mxx

Are these persisting disconnections, even after a restart and some manual work in the upper right bar (reconnecting the bluetooth unit after disconnecting it and turning it off)?


In Firefox after the update, I played a Youtube video and the sound changed suddenly to internal speakers, but in this case I just changed it back to the external loudspeakers, which were still connected with Bluetooth.


Music (the app) was improved.

Jan 30, 2020 5:49 PM in response to Bunkface

24 hours after the official .3 release and problem seems to be gone.


To be sure, immediately after the update finished, I removed the bluetooth.plist, connected apple keyboard, reset module (option+shift+bluetooth menu with a device connected), and then removed all devices, removed the bluetooth.plist again to be sure, and then rebooted with a NVRAM reset.


Hasn't switched outputs yet. Only tested on Bose SoundWear for a significant amount of time to comment. Can't say for other Bose devices yet.

Jan 30, 2020 10:51 PM in response to CreateCheckInvalidUserName

It’s about protection of the content and rights. It’s not related to the Bluetooth error messages in this thread. If you get it, just accept the terms. It secures that sound files aren’t shared through the technology.


Bluetooth disconnections and statics are common issues. It’s not exclusively an Apple issue. This thread is about Bluetooth connection interruptions that aren’t related to interference, statics, incompatibility with devices, rights, inavailability, low battery, pairing&unpairing issues, NVRAM reset, and bluetooth preference list (plist), but rather about a redirection while still connected:


com.apple.xpc.launchd[1] (com.apple.bluetoothaudiod): Service only ran for 0 seconds. Pushing respawn out by 1 seconds




Jan 30, 2020 11:59 PM in response to anhans

In Mojave the same Bose phones worked without any disconnection even I had more memory consumption. Now in Catalina, when memory consumption goes up, kernel kills bluetoothaudiod because IT'S IDLE, while I'm listening music.


I updated to .3 release, will do a test next hour. Will check if it still there. And also will try to remove plist and test. And if not helped then reset NVRAM. Also I have 4 devices: 2 sony headphones, 1 bose and 1 JBL. Will do a test with all of them :)



Jan 31, 2020 4:50 AM in response to rayjayjohnson

Sorry for delay, had to finish urgent work.


Ok so, I updated to 10.15.3 and now I tried to overload memory to reproduce issue with bluetoothaudio (I did it easily previously many times to reproduce the problem: overload memory, boom - bluetoothaudio lost) and now I did what I can to overload everything and bluetooth didn't disconnect. So it seems it fixed now :) Yay! Will write later again, but I think it's the end of the issue with bluetoothaudiod in Catalina.


rayjayjohnson - which data are you talking about and what happened?

Jan 31, 2020 6:45 AM in response to shahedshah

shahedshah you might had different issue than me. Most of us had issue with automatic killing of bluetoothaudiod by OS kernel. It's quite logic behaviour of kernel when it needs some memory. The problem was that bluetoothaudiod actually wasn't idle, but detected by kernel as idle (some wrong settings/flags or idk what in the code). And it's only software problem of kernel or of bluetooth audio daemon and not NVRAM settings or BT issue (many noticed that BT device even didn't disconnect, just audio couldn't switch there).


And now I see they finally fixed it.


But of course here some people who has more than 8Gb memory and probably didn't even had it fully filled (as I have on MacMini for example). And also there are some people with other BT issues, like firmware or bad chinese mouse clogging BT and WiFi channels (I had one in the past, when understood it became a garbage and replaced with normal one).


Anyway, tomorrow I will close my second question with technical details about it. Thank you all for pushing on Apple, but it seems they had .3 update previous year already, but not everybody got it that time.

Bluetooth audio problems Catalina

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