My apple 5s phone

Does the Nov. 3 2019 deadline to update iphone 5 include the 5s?

I have a 5s that still works beautifully, fits in my pocket, goes everywhere with me. What do I need to do to be sure it still connects to the internet when Nov. 3 passes?


I don't know how to update it. Where can I get help?

iPhone 5s

Posted on Oct 28, 2019 4:37 AM

Reply
6 replies

Oct 28, 2019 9:25 AM in response to loyalto5s

The GPS bug only affects the 5, not the 5c and also not the 5s.


The latest version for your device is 12.4.2, if you can't update to that, try to update with iTunes on a computer instead.


See:


Get help with iOS updates


https://support.apple.com/en-us/HT209571


Get help with over-the-air iOS updates


https://support.apple.com/en-us/HT201435


Get help with iOS update and restore errors


https://support.apple.com/en-us/HT204770

Oct 28, 2019 6:27 AM in response to stedman1

It's more than helpful to know I won't lose internet capacity on my iphone 5s on Nov. 3. Thank you!


Apple Support, in general, seems to advise updating my phone's ios. When I go into Settings, it says I can update to 10.2.1.


When I tried today to install that, my phone told me it couldn't because I wasn't on the internet. Yet, I WAS on the internet the whole time. Is there anything better than 10.2.1 to upgrade to? And if so, how do I do it?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My apple 5s phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.