You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Roger24 Author

Level 1

18 points

Re-installing Mojave

I have been having problems with my iMac 21.5 late 2015 for a while now. One of the problems is the applications folder in my home folder is empty, but it is still in the side bar of the finder. The applications in the time machine have no entry signs.

I would like some guidance please. Could I copy the files I want to keep to an external hard drive or memory stick, re-install Mojave as if I was selling the Mac on, then copy the files back from the external hard drive. The question is would it work for me? Help will be much appreciated.

iMac 21.5", 10.14

Posted on Oct 28, 2019 4:37 AM

Top-ranking reply

DonH49

Level 6

16,710 points

Posted on Oct 28, 2019 6:35 AM

if copy the files means your personal data such as photos, movies, music, etc then yes. The issue you have I'd think is a corruption problem and I'd definitely want a clean install of Mojave or any other system compatible with your iMac.

View in context

Re-installing Mojave

Similar questions