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Just got iMac a few weeks ago; it will not shut down

The first week or so it DID shut down even if I didn't close apps (except Illustrator). Now even if I quit all apps first and use the shut down in menu, it does not shut down. (iMac with Retina display, running OS Mojave) Any ideas appreciated!

iMac 27", macOS 10.14

Posted on Oct 28, 2019 6:38 AM

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Posted on Oct 28, 2019 6:43 AM

Try the steps here:

https://www.macworld.co.uk/how-to/mac-software/wont-shut-down-3597343/

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Just got iMac a few weeks ago; it will not shut down

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