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My Apple Pay Cash card has been locked since April 2019 I’ve called Apple support and all I’ve been told was it was locked due to suspicious activities, all I did was add $120

My Apple Pay Cash card was locked about a day after I added $120 from my cash app card onto Apple Pay Cash and tried to transfer it to my bank. Previously I’d done the same thing with a little less than $100 but this time my card was restricted until I verified my identity, once it was done I was able to transfer my funds only for them to be sent back about a day later, my card to be locked and my bank card be removed. I contacted Apple and spoke to the Apple Pay representatives and all I was told and still being told is my card was locked due to “suspicious activity” other than this I have not been given any other explanation or even a chance to get my money off the card.

iPhone 8 Plus, iOS 13

Posted on Oct 28, 2019 2:00 PM

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Question marked as Top-ranking reply

Posted on Oct 28, 2019 2:10 PM

Green Dot reserves the right to lock the Apple Cash for any reason. https://applecash.greendot.com/termsconditions/

1 reply

My Apple Pay Cash card has been locked since April 2019 I’ve called Apple support and all I’ve been told was it was locked due to suspicious activities, all I did was add $120

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