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After update to 13.2 AIS can’t use 4G

Iphone 11 pro after update in the morning to 13.2 can’t use data with 4G

but can call with carrier / data cannot

iPhone 11 Pro, iOS 13

Posted on Oct 29, 2019 1:14 AM

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Question marked as Best reply

Posted on Oct 29, 2019 1:42 AM

Contact your carrier.


There are two major Updates in an iPhone / iPad:

  1. iOS Update (Optional): Released by Apple Inc basically for improvements, security and bug fixes. Does not affect Data, Calls & SMSs if not updated

  1. Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support


How to update iOS

Go to Settings > General > Software Update > Automatic Updates, then turn off AutomaticUpdates. At any time, you can check for and install software updates. Go to Settings > General > Software Update. The screen shows the currently installed version of iOS and whether an update is available.

Update iOS software on iPhone - Apple Support

2 replies
Question marked as Best reply

Oct 29, 2019 1:42 AM in response to sopon80

Contact your carrier.


There are two major Updates in an iPhone / iPad:

  1. iOS Update (Optional): Released by Apple Inc basically for improvements, security and bug fixes. Does not affect Data, Calls & SMSs if not updated

  1. Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support


How to update iOS

Go to Settings > General > Software Update > Automatic Updates, then turn off AutomaticUpdates. At any time, you can check for and install software updates. Go to Settings > General > Software Update. The screen shows the currently installed version of iOS and whether an update is available.

Update iOS software on iPhone - Apple Support

After update to 13.2 AIS can’t use 4G

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