Can you trade in AirPods for AirPods Pro?

I am considering trading my original airpods 2 ( without the wireless charging case ) for the new airpod pro. I was already considering refunding them because they are mildly faulty and i am having problems with the charging case inside. I am wondering wether i am able to refund my airpods for the original price ( 159.99 ) and paying the rest for the airpods pro after. Please let me know as soon as possible so i am able to purchase your new product! Thank you.




​[Re-Titled by Moderator]

Posted on Oct 29, 2019 2:10 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2019 2:19 PM

It depends on when you purchased your AirPods 2. If you want to return them then you would have had to have purchased the AirPods 2 within 14 days, but as far as trade in like a device you are unable to do that with AirPods.


Hope this helps

15 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can you trade in AirPods for AirPods Pro?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.