USB Keyboard not working after sleep

I use my MacBook pro with the lid closed and two monitors. I have an external Mac USB keyboard, too. Before the Catalina upgrade, I was able to wake the computer using the external keyboard. Now, after I put the MacBook into Sleep then reconnect to my monitors & keyboard the keyboard does not work. The monitors work fine and the mouse can be used to wake the Mac. But the keyboard does not work until I perform a restart.


Any thoughts?

MacBook

Posted on Oct 30, 2019 10:01 AM

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Posted on Jan 28, 2020 5:18 PM

Brand new 2020 MBP 16" not working.


2 official Apple keyboards sadly not working. Detached everything and reboot, reinserted etc. All the USB ports work with other devices fine. The ONLY thing that worked for me was an SMC reset. What a royal PITA! Everything worked fine under Sierra, High Sierra etc. I have 6 Macs in my house so it is definitely something that got changed with Mojave and is continued over to Catalina.


Please help Apple!


DV


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61 replies

May 25, 2020 11:54 AM in response to cornflakecounter

Regardless of what they report, Apple USB keyboards are very close to the MAXIMUM USB power draw, and their cable is small to allow it to be flexible. If you use an "extensions cord" or have ANY device other than a low-power USB mouse plugged into the keyboard or on the same USB bus, it will slightly over-draw USB power and go flaky.


You can check which USB bus is which in this pane:

 menu > about this Mac > (system report) > Hardware > USB ...


then scroll through the list to see what devices are on the same USB BUS, sharing power.

Dec 6, 2019 8:18 PM in response to cornflakecounter

I have the same issue here after upgrading to Catalina.


USB Keyboard and mouse is plugged into the monitor's USB hub, and a USB-C cable to the Mac. After a wake up from sleep keyboard and mouse don't respond. I have to unplug and plug the USB-C cable back a few time before it starts to work.


2016 13inch Touch Bar MBP on Catalina 10.15.1


It is really frustrating.....

Nov 12, 2019 6:27 PM in response to cornflakecounter

Same problem here. I have a Macbook Early 2015 with an Apple USB external keyboard. If I put my Macbook into Sleep, my Logitech mouse can wake the Mac, but the keyboard does not work anymore. I have posted a similar question before in this forum and it was suggested to reset the SMC and restart the Mac in safe mode. Safe mode solved the problem for a while but, after some "sleeps", the problem happened again.

Feb 10, 2020 2:47 AM in response to cornflakecounter

I have the same problem using a 2018 MacBook Pro 15 (w/ Catalina). My laptop is docked, and this happens both when the keyboard is connected through a USB hub, or connected directly to the Mac through Apple official HDMI adapter. It's really annoying to have to unplug the MacBook, remove it from the dock and open the lid so it wakes up, and then connect everything again and close it. That's the only way to force it to wake up. It doesn't make any sense that a professional grade machine has such an obvious flaw.

Apr 14, 2020 10:28 AM in response to cornflakecounter

Have the exact same issue. I have external Dell monitor connected to my MacBook Pro (Early 2015) and external bluetooth mouse and external Apple keyboard and magic trackpad 2 connected. Every time the USB keyboard stops working as soon as I plug it out and plug back in and the same is true after my laptop goes to sleep. I have to repeat plugging in and plugging out the keyboard USB to my laptop and after several tries it start to work again. Very annoying.. 😔

May 25, 2020 11:29 AM in response to cornflakecounter

I'm having this problem too. New 2020 MacBook Pro running 10.15.4 with a wireless keyboard/mouse plugged into an LG monitor plugged into the laptop. I've had my mouse and keyboard just stop working twice in the week since I got my new laptop.


I have used this setup for nearly 3 years with my previous MacBook Pro which I never upgraded past Mojave and never had an issue.


Plugging the usb transmitter directly into the laptop does not fix the problem. Turning the mouse off/on doesn't fix it. The batteries are fine (replaced them anyways and that didn't fix it).


Restarting the computer and unplugging the monitor and plugging it back in has solved it the two times but that kind of BS sounds like something I'd expect for Windows, not Mac.

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USB Keyboard not working after sleep

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