AirPod Pro Ear Tip Fit test not working...Not the only one
Went to exchange them and 2 other customers were doing the same. Running 13.2. The demo vs they had worked fine
iPhone XS Max, iOS 13
Apple Event: May 7th at 7 am PT
Went to exchange them and 2 other customers were doing the same. Running 13.2. The demo vs they had worked fine
iPhone XS Max, iOS 13
Ear tip test for me got passes on both ears straight away and multiple times with both medium and large tips on first couple days. Since then, the left consistently fails the test when I check despite the left bud being just as sealed as the right one with identical sound as the right whether ANC/transparency/off selected. Medium and large tips have same result; Left fails the tip test every time. Tried un-pairing from iPhone, resetting the pods the setting up again, but no different.
My thoughts are a glitch in the code for the ear tip test that goes wrong after a few days and a future release will solve.
Contacted Apple Support yesterday who had agreed they have seen reports of this already. They got me to send them a full set of logs from iPhone for analysis then will get back to me.
But very happy with product generally and no problem with function or sound quality.
so i was in the apple store yesterday as well heard a few people say the same thing....the store people said it was a software issue and to await the next update? frustrating that a high ticket item is having such issues still....not sure how to approach and or what next steps to resolve would be
glad people are speaking out - not unhappy with the pro's but curious how a full functioning product would be better experience
thank you
My AirPod Pro Ear Tip Fit test doesn’t work either - is it supposed to make a sound? Did you exchange for ones which do work?
Yes. I actually figured it out. After hitting play, scroll yp and you see another play button to press. Why two play buttons? No clue. Either did the sales associate at the store
Thank you so much - now working 😁
Thanks so much, this was the answer for me too!
Thanks. Problem solved.
Ive had similar issue with fit test initially showing good seal and then not. Had AirPods pro replaced and also tied new tips. Same pattern repeats.
Yea. tried several replacements, all with the same results. Im starting to believe that there must be some kind of light coating on the tip the deteriorate after a short period of time.
Something like an initial “stickiness” wearing off is my best guess, as well. Only a guess. Both in store and phone support didnt have any ideas about the issue.
Same issue, worked great and tested / paste first evening. Then left ear test would fail. Now right ear is failing. Sounds great though so not sure what’s going on
Same here. Worked fine first few days, now fit test fails both ears.
I only see one play button. Do you still see the second button with the latest firmware?
Not only is the fit/dont fit weird, I don’t notice any difference in sound whether I get a good fit or not.
doubled…
my AirPods Pro generally dont show good seal on normal use, but if I press in when running the fit test they do. If it is a hardware flaw, wouldnt it never work?
AirPod Pro Ear Tip Fit test not working...Not the only one