AUX does not work in car it says "no contents"

I have not been able to use my AUX in my car for about 6 months, when I connect my phone it charges but says "no contents" on the car. It's not an issue with my car as my friends do not have an issue connecting their phones to my car and playing music.


Any ideas on how to fix this?

iPhone X, iOS 13

Posted on Oct 30, 2019 5:27 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2019 7:33 AM

Hello and welcome to Apple Support Communities, Alyssa!


I understand you're not able to get your iPhone to work with your car stereo. I'd be happy to provide information to help you troubleshoot this.


Use the steps in the following article: If your iPhone, iPad, or iPod doesn't connect to or work in your car

"If you connect using USB playback

  1. Restart your device and your car.
  2. Make sure that your device is unlocked and on the Home screen.
  3. If possible, try to connect using another cable or USB port. Check your car owner's manual to learn how to connect an Apple device.
  4. Check your charging port for any debris or damage. Make sure that your charging cable is inserted fully into the port.
  5. Update your device.
  6. Install any firmware updates for your car stereo.
  7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support."


Thank you for using Apple Support Communities.

Enjoy your day!

1 reply
Question marked as Top-ranking reply

Nov 5, 2019 7:33 AM in response to alyssafromsydney

Hello and welcome to Apple Support Communities, Alyssa!


I understand you're not able to get your iPhone to work with your car stereo. I'd be happy to provide information to help you troubleshoot this.


Use the steps in the following article: If your iPhone, iPad, or iPod doesn't connect to or work in your car

"If you connect using USB playback

  1. Restart your device and your car.
  2. Make sure that your device is unlocked and on the Home screen.
  3. If possible, try to connect using another cable or USB port. Check your car owner's manual to learn how to connect an Apple device.
  4. Check your charging port for any debris or damage. Make sure that your charging cable is inserted fully into the port.
  5. Update your device.
  6. Install any firmware updates for your car stereo.
  7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support."


Thank you for using Apple Support Communities.

Enjoy your day!

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AUX does not work in car it says "no contents"

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