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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I've just bought a new iPhone 11 pro, and it's not acessing my Apple ID through it.
I can't download any app, or setup my new Apple Watch.
The internet connection is working perfectly,
I tried to access my Apple ID account using another device and it worked properly.
Is there anything I might be doing wrong? I'm a new IOS user.
iPhone 11 Pro, iOS 13
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup
You are entitled to 90 days of telephone support from Apple. Try contacting them.
Work through the screens to get an email or chat option.
Apple Support by e-mail or chat
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup
You are entitled to 90 days of telephone support from Apple. Try contacting them.
Work through the screens to get an email or chat option.
Apple Support by e-mail or chat
not acessing Apple ID
