Apple TV 4K Samsung new tvOS

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Apple TV 4K Samsung new tvOS

I have Apple TV connected to Samsung TV via HDMI. Before the advent of the new OS, it was convenient: Using the remote control, turn on Apple TV and turn on the TV at the same time.

You put Apple TV in sleep mode - the TV turns off.

In the new version of tvOS it stopped working !!!

Turn on Apple TV - the TV is off. It is necessary to search the TV remote control in the room. Turn off Apple TV and again you need to look for the remote control from the TV to turn it off...

Apple TV 4K

Posted on Oct 31, 2019 3:56 PM

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Answer 1

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Urquhart1244

Level 10

146,292 points

Nov 1, 2019 12:16 AM in response to NeoMike

Verify the HDMI-CEC settings on both the TV and the Apple TV box.

Samsung may call that Anynet+.

Apple TV Settings may call it ‘Control TVs and Receivers’.

Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support

If the devices can’t detects each other’s HDMI-CEC capabilities, then try re-initiating the HDMI ‘handshake’ by disconnecting the HDMI cord on both sides, then connect again.

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Answer 2

Nov 14, 2019 6:04 AM in response to NeoMike

My temporary workaround, and yes it is ugly, was to run out and buy a apple tv that was still on TVOS 12 and not let it upgrade.

It is a terrible "fix", but it works. If only would let you downgrade that would help folks like me in this situation.

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Answer 3

Nov 2, 2019 7:50 PM in response to Urquhart1244

Did not fix the problem. Really hope Apple can address this. Likely Samsung though, who doesn’t seem to care when their product stops working properly. Such a shame.

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Answer 4

Dec 6, 2019 9:46 PM in response to NeoMike

i also have this problem? and didnt find anwer. i think only last IOS 12 can help us

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Apple TV 4K Samsung new tvOS

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