Cannot access Military websites that use cac card reader after new update.

Question

Level 1

8 points

Cannot access Military websites that use cac card reader after new update.

After the update to Catalina happened I am unable to access any of the DOD websites that require a cac card? ie, AKO, DTS

I have followed instructions from militarycac.com and i have been unsuccessful. I have deleted everything as it stated on the instructions.

When I access DTS this is the error that I get:

Error is: Could not communicate with security server (invalid HTTP status code 0, probably access denied because of cross domain scripting), dbsign code: 305

I have installed parallels and windows 10 hoping that it would help, when I access DTS on internet explorer it reads my cac card and immediately following that it states to connect a smart card.

Posted on Oct 31, 2019 7:55 PM

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Answer 1

estrada058 Author

Level 1

8 points

Oct 31, 2019 9:24 PM in response to BORg529

There are a few people on here that know what I'm talking about... i was reading other forums but apparently they are all having the same issues with Catalina... So much for it being a "better" upgrade.

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Answer 2

Shichimi

Level 4

3,096 points

Nov 1, 2019 12:31 AM in response to estrada058

You need to talk to the folks who issued your CAC card. They will have seen your problem before and will know what to do. It is likely that your reader interface, like so many aftermarket devices, needs a new driver to work under Catalina.

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