NQ Vault Mobile App Troubleshoot
I am no longer able to import photos to the app after I select the photos. The app keeps closing after I press import. I also am unable to update my email address on my premium account.
iPhone XS Max, iOS 13
Apple Event: May 7th at 7 am PT
I am no longer able to import photos to the app after I select the photos. The app keeps closing after I press import. I also am unable to update my email address on my premium account.
iPhone XS Max, iOS 13
Hi Creator125,
Thanks for reaching out in Apple Support Communities. I understand you're unable to import photos through a third party app, since the app is unexpectedly closing. I can help point you in the direction.
To help troubleshoot this behavior, I suggest following the steps outlined here: If an app unexpectedly quits, stops responding, or won’t open This can help resolve the issue you're experiencing.
Kind regards.
Hi Creator125,
Thanks for reaching out in Apple Support Communities. I understand you're unable to import photos through a third party app, since the app is unexpectedly closing. I can help point you in the direction.
To help troubleshoot this behavior, I suggest following the steps outlined here: If an app unexpectedly quits, stops responding, or won’t open This can help resolve the issue you're experiencing.
Kind regards.
NQ Vault Mobile App Troubleshoot