AirPod Pro Microphone Call Quality

Sorry, that’s simply not true. I’ve paired mine exactly as I should, even multiple times after reading about this “fix”, but it changes nothing: the microphones are still almost useless. They work fine when at home, inside, but any attempt to use them outside when there are other sounds (cars, wind, ...) around results in the person on the other side of the call not being able to hear me speaking.

I’m honestly extremely disappointed in my AirPods Pro :(

So I called in to Apple and got bounced between Chase(who I bought it through) and Apple. I called an Apple tech and they complained they couldn't hear me and I said "That's why I'm calling". She let me know that Air Pods Pro manufactured before October 2020 and before are facing recall. So if you have problems, contact them. I inconvenienced myself and went down to the store at 7:30pm and they checked them, paired them with their device and had me make a call. I couldn't tell if it was much better or not, but it seems the latest IOS update was out and I had to go home and install it to test it and try it out...so I installed the last update last night and I haven't tested it yet, but don't think it will have fixed anything. Then I have to go back to Apple and THEN take the thing and send it back to Chase for a replacement. What a pain...

Just to add to my previous comment: I now had ONE AirPod Pro (right one) exchanged - due to the warranty Programme by Apple for some AirPods Pro manufactured before October 2020. But during my first test call with the one new and one old AirPod Pro I realized: the problems still exist! Nobody could hear me. .... Unbelievable !

I have had exactly the same issue since buying my AirPods around April 2020. When I make phone calls the receiver tells me that they can’t hear me properly, and short of shouting there isn’t anything I can do to fix it. I have tried disconnecting and repairing as per apple instructions on multiple occasions but nothing has fixed the issue. Also they won’t maintain connection to my pc. With home working this year I had hoped to use them for work calls, but this isn’t possible. The audio for music however is really good, and sound cancelling but given the other downfalls they don’t hit the mark as an apple product.

Yeah... Same disappointment here. The mic on these things are TERRIBLE. I'm about to opt-out of the Apple ecosystem completely. This took me over the edge to be honest. There are just too many hang-ups..too many faults with their devices and accessories. What's really disappointing me is that I'm not seeing Apples response anywhere regarding this obviously failure. Back to the AirPods Pro...like my iPhone, they disregarded "user friendliness", once again, completely. You cannot put them in or take them out without hanging up on people most of the time. I mean, really. And don't get me started on the iPhone "functions"...oh goodness...I'd be writing a book right now. I'm pretty sure you guy's lost another one. Bye.

I have the same problem in two different pairs of Airpods pro. It's unacceptable for a premium product. I feel ridiculous myself when exchange airpods to wired earphones to trying to have a call with someone.

What shall I say? Got my Air Pods Pro exchanged (for the second time) and the annoying problem of not being able to have a clear call outside remains. What a lousy product is that????? And why is Apple just not listening to this problem??????????????

I just got a replacement pair and they are just as bad. Unreal how bad they are for phone calls. And they know it. I told the guy at the store that there are thousands on the Apple Discussion boards with this problem and he said "Oh its more than that"...so some people are aware...

I’ve had the exact same issues with mine which were purchased in June. I paired them correctly with my 8+. In the end it was so bad I had them exchanged in December for another pair. Just as bad. I then upgraded to a 12 Pro Max to see if that made a difference. People simply can’t hear what I’m saying, especially if there’s any background noise. I get quiet and the background noise gets amplified, regardless of what setting they are on. They are simply not fit for purpose.

I have had the same problem, came across this answer. I too had initially paired the AirPods Pro through the Settings > Bluetooth interface, leading to the muffled microphones problem. So I did what was suggested: “Forget This Device” by clicking the i button on the right of the Airpod’s Pro listing in Settings > Bluetooth; then with the AirPods Pro in their case near your device, open the lid and follow the onscreen instructions. The microphone quality is now vastly better!

I had the AirPods and recently changed to AirPods Pro and I'm having the same problem! The sound is great, but the mic just don't work. I tried with several different apps and nothing.

How did you guys solved the issue?

Seriously! I am also facing the same issue . I reached out to Apple Premium Service Center last month and RCA they told me firmware update. But still I am facing issue with Noise cancellation . There is lot of background noise when i am in call . Everyday i use to disconnect and pair but it's worthless

Errrr I’m totally gutted. Just purchased these as my original AirPods have given up. Thought I’d treat myself and got the pro’s.

I so wish I’d read this forum first. So so gutted. Mine are as useless as everyone else’s with the mic. Such a lot of money for a product that does not meet upto to it name. Pro!!!! Who are they kidding. Chinese copy’s probably work better than this? Come on apple. Sort it out please. Restore your reputation

I got new Airpods Pro a few weeks ago. Sent them for a repair after I had the same issue. Apple replaced the left earphone.

I still have problems with it.

Paid 250$. I don't get it, it shouldn't be like that.

My Initially bought airpods were not working well for calls outside so they sent me replacements, since my first ones were manufactured on Oct 2 and they are recalling pre-Oct airpods. The replacements were no better. I have a third pair on it’s way. At what point do we just say the product is crap and no number of replacements will fix it?