Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After updated to macos catalina my itunes store show error 11556 and I cannot connect my apple ID with itunes store. Please help.

After updated to macos catalina my itunes store show error 11556 and I cannot connect my apple ID with itunes store. Please help.

MacBook Air 13", macOS 10.15

Posted on Nov 2, 2019 8:38 AM

Reply
Question marked as Best reply

Posted on Nov 6, 2019 4:40 AM

Same issue to me.


Solution #1: crate another Admin-account. Don't sign in to iCloud at setup. After setup, sign in to the apps (Music, tv, Podcasts, Books) what should happen without an issue. Then connect to iCloud via system settings.


Solution #2: via Terminal commands that reset iCloud. After that sign in to the apps (Music, tv, Podcasts, Books) what should happen without an issue. Then connect to iCloud via system settings.


Terminal commands like I did with help from the Apple support team:

After the first command (sudo -v) you have to type your password - blind - then hit enter and proceed.

31 replies

After updated to macos catalina my itunes store show error 11556 and I cannot connect my apple ID with itunes store. Please help.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.