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App Specific Passwords missing from my Apple ID account page

I'm trying to add an app-specific password on my Apple ID account page. Apple's instructions say "In the Security section, click Generate Password below App-Specific Passwords" but neither the security section nor the entire account page has any link or button relative to either Generate Password or App-Specific Passwords. I do have two-factor authentication enabled. This page lists all of my info and all of my devices -- can there be another, different account page I should go to? Is there something I need to do to enable the app-specific password info?

Posted on Nov 2, 2019 9:59 AM

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Posted on Nov 2, 2019 10:21 AM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


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Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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App Specific Passwords missing from my Apple ID account page

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