Newsroom Update
Updates to the Home experience elevate entertainment and bring more convenience. Learn more >
Updates to the Home experience elevate entertainment and bring more convenience. Learn more >
Any one else having the issue of having to restart and then scrub to where you left off when watching Apple TV + content? There is never a "resume" option. Also no matter what episode I am on it also shows the button"play first episode"
Please help as I hate having to figure out where I left off...
iPhone XS Max
I think I fixed it!!! Go to Settings>TV>turn on Use Play History. After that was turned on I signed out if iTunes and disabled all wifi and cellular service and cut back on and re signed in. after that all shows have been synced up!
I think I fixed it!!! Go to Settings>TV>turn on Use Play History. After that was turned on I signed out if iTunes and disabled all wifi and cellular service and cut back on and re signed in. after that all shows have been synced up!
I think I figured it out.
So the issue is that when using Apple TV device, it does not remember that you partially watched a show, so it never offers you a resume function and each time you go back to watch the show from where you left off, you are presented to start that episode from beginning.
For me the solution was to sign into the iPhone Apple TV app. The setting that "melodyfromvic" is talking about is in iPhone settings (not in Apple TV settings)
I double checked that in Settings>TV>turn on Use Play History was on and now in my Apple TV device, I get the resume option.
Apple should have done better testing before releasing this software.
Update, After 45 minutes with Apple support they informed me to sign out of iTunes and sign back in. while on the phone with them I tried one show and it worked for the first episode I tried it on. then tried other episodes and nope still not working. Of course it was after I hung up with tech support...
i have the same issue. Went to Settings. It I don’t have a >TV option. Any suggestions, this is driving. E. It’s not know what’s been watched and the starting from the beginning?
cheers
No "Resume Option on Apple TV app iOS
