Macbook air service battery warning and shut down without low battery notification

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Macbook air service battery warning and shut down without low battery notification

Hi, I have a 2017 Macbook Air 13", which is only two years old. The "Service Battery" warning recently appeared, but there are only 290 cycles and it suddenly shuts down without any warning or something else at 30-50% battery.

Do I really need to change the battery soon? There aren't any Apple Store in our country.

I've tried SMC Reset and Battery calibration.

Is it from the battery or from another hardware chip or something?

MacBook Air 13", macOS 10.14

Posted on Nov 2, 2019 11:40 AM

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Answer 1

Best reply

HWTech

Level 9

57,050 points

Nov 2, 2019 12:04 PM in response to byurhanbeyzat

The battery condition is usually fairly accurate so you should find out from Apple what repair options are available for your region.

https://support.apple.com/mac

Try running the Apple Diagnostics to confirm the diagnosis.

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Answer 2

Nov 3, 2019 4:57 AM in response to HWTech

Hi, thank you for suggestion and this is the result from the test. It's same.

And I think it doesn't notify me for a low battery because the system sends that it has 30-40% battery but in reality it doesn't have more power and shuts down suddenly...

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Macbook air service battery warning and shut down without low battery notification

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