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User profile for user: Community User
Community User Author

Apple Watch Series 3 has 2 profiles in Apple Health.

I had need to reset my Apple Watch Series 3. I was going to sell it but decided not to but to keep it. But After adding it back to my account I now have 2 profiles for it in Apple Health. One for the watch that is paired, and one for the watch that is no longer paired (the one that I removed).


Here's another weird thing. The one that is paired is not sending any data. The one that says it is no longer connected is the one sending data. I'm thinking this may be a bug? Any thoughts? Screen Captures attached.


This shows both the profiles




This shows the correct profile but no data collected under it.



This shows the previous profile that is actually collecting the data. However it is disconnected from the iPhone as indicated at the top.

Apple Watch Series 3, watchOS 6

Posted on Nov 2, 2019 4:20 PM

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User profile for user: julieda
julieda
User level: Level 7
32,030 points

Posted on Nov 2, 2019 5:57 PM

Delete the one that states it is no longer connected.

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2 replies
User profile for user: Community User
Community User Author

Nov 3, 2019 4:00 PM in response to julieda

I’ve tried that. The one that says no longer connected is the one that is actually pulling the data. When I delete that one it breaks the connection and then I have to re-pair my watch.

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Apple Watch Series 3 has 2 profiles in Apple Health.

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