Family Sharing Invalid Invitation

I invited my grandfather to my family sharing plan via iMessage. My grandfather clicked the link and logged in with his appl id. and is all set.


The problem I have now is that I only see this error message on my iPhone Xs. I do not see it through my macbook family sharing setting and on icloud.com.


I've tried resetting all settings, restarting the phone etc. The only thing I have not yet tried is "stop family sharing". Is there a way to remove it?


Posted on Nov 3, 2019 8:19 AM

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7 replies

Nov 7, 2019 12:45 PM in response to Johnny_Zheng

Hi Johnny_Zheng,


Thank you for using the Apple Support Communities! I understand you are seeing an invitation sent alert in Family Sharing settings on your iPhone, but not on your Mac. I'd like to help.


ON your iPhone, tap on the contact that shows 'Invitation Sent' below it. When you do that, you should see the option to tap 'Remove'. When you do that, does it remove from your iPhone successfully? Set up Family Sharing - Apple Support.


Keep me posted.



Thank you.


Nov 11, 2019 7:55 AM in response to Johnny_Zheng

Johnny_Zheng,


Thank you for the update.


On your iPhone, please navigate to Settings > General > Software Update. If you see an update available, you may want to try updating iOS using the steps found here: Update your iPhone, iPad, or iPod touch - Apple Support. Then, check to see if the invalid invite is still listed. If it is still the same behavior after updating your iOS, I'd recommend getting in touch with Apple Support for continued investigation. Reach out to support using this link please: Contact - Official Apple Support.


Thank you for using the Apple Support Communities!



Take care.

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Family Sharing Invalid Invitation

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