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How long does it take for Apple to fix an iPhone cracked screen?

How long does it take for apple to fix a cracked screen


if my phone is under warranty do they do it for free


[Re-Titled by Moderator]

iPhone XS Max, iOS 12

Posted on Nov 3, 2019 9:30 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2019 9:50 AM

You only get free repair with the regular warranty if it can be demonstrated this was a manufacture fault. In many cases it is a broken screen due to accidental damage in which case without Applecare you pay the full repair price.


iPhone Repair - Screen Damage [and links to other iPhone repair services] - https://support.apple.com/iphone/repair/screen-damage - includes pricing (note, third party AASP may set their own prices).

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Question marked as Top-ranking reply

Nov 3, 2019 9:50 AM in response to Thisisdoinmyheadin

You only get free repair with the regular warranty if it can be demonstrated this was a manufacture fault. In many cases it is a broken screen due to accidental damage in which case without Applecare you pay the full repair price.


iPhone Repair - Screen Damage [and links to other iPhone repair services] - https://support.apple.com/iphone/repair/screen-damage - includes pricing (note, third party AASP may set their own prices).

Nov 3, 2019 9:35 AM in response to Thisisdoinmyheadin

The time will also depend upon the damage. I have never had to have this done but I think I read if it is a simple replacement it may take a few hours if they have time to do it that day. However, it could be more than just screen damage in which case they may need to replace the entire unit with a refurbished phone and that will depend upon availability. The best thing to do is call the place to which you wish to take it or set up an appointment online.

How long does it take for Apple to fix an iPhone cracked screen?

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