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Unable to reinstall iTunes

Since the latest Windows update I've been unable to access iTunes on my PC. So I uninstalled it and tried to reinstall it. But now I get an error, Code: 0x8004E103 each time I try to download. Is there a workaround, or do we have to wait for a fix in goodness-knows-how-many months? In the meantime I can't access iTunes, or download it to reinstall on my PC. Not happy!

Windows, Windows 10

Posted on Nov 3, 2019 8:49 PM

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Posted on Nov 6, 2019 1:07 PM

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

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Question marked as Best reply

Nov 6, 2019 1:07 PM in response to Chrissie-B

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

Unable to reinstall iTunes

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