I tried to update iTunes as prompted by iTunes itself, but this failed with the message
"iTunes cannot run because some of its required files are missing. Please reinstall iTunes."
I tried to re-install using the Apple instructions, but after rebooting my Windows 10 PC the same error is displayed.
Is there an Apple tool that will give a more detailed analysis of the bug?
E.g. which file is missing.
Windows, Windows 10
i don’t think the link posted in my reply. Let’s try it again.
i don’t think the link posted in my reply. Let’s try it again.
I could install and start it using my Windows Admin profile.
BUT using my normal user but starting iTunes with admin rights I got the message
Windows cannot find 'C:\Program Files\WindowsApps\xx....xx\iTunes.exe'
As a normal user I cannot access this folder either.
Seems to be that iTunes fails to handle authorizations properly while installing or de-installing.
But changing my user to admin (temporarily) didn't help either. Starting iTunes still fails with the message that required files are missing.
Thanks. I’m fact that’s what I’d tried. And also the enclosed Microsoft instructions for iTunes removal. https://support.microsoft.com/en-gb/windows/repair-apps-and-programs-in-windows-10-e90eefe4-d0a2-7c1b-dd59-949a9030f317
I‘m trying again following the whole procedure after promoting my user to admin and then I'll demote after the install.
Currently I'm waiting for iTunes to re-appear in the Microsoft App store - which makes me suspicious that there is indeed a bug connected with the update.
Success. The iTunes download was unavailable in Germany for several days, but now it's back and installing worked.
Hi. I had this same issue & with Windows 10, it’s best to go to the Microsoft Store. I really hope this helps! I did find this too:
Good Luck!
itunes won't install, despite deinstalling according to Apple's guide.
