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is it safe to use the att mobile transfer app to transfer to my new iphone 11?

i ordered the new iPhone 11 pro from At&t. At&t suggests downloading their mobile transfer app and uploading the information from the old phone to the app in order to transfer all information to the new iphone. Has anyone had security issues with this process? Is there a more efficient way to transfer from phone to phone?


iPhone 7, iOS 13

Posted on Nov 4, 2019 8:03 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2019 8:20 AM

I'm not sure what you think the security issues could be. If you are an AT&T customer, they already have as much information on you as they are ever likely to need or want (and, as I recall, they do sell it). So, that ship has sailed. I've never used AT&T's app but Verizon has something similar and it works just fine.


If your previous phone is an iPhone, why not use iCloud?


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If your old phone is an Android, Apple has an option:


Move from Android to iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 4, 2019 8:20 AM in response to Dtspeedster

I'm not sure what you think the security issues could be. If you are an AT&T customer, they already have as much information on you as they are ever likely to need or want (and, as I recall, they do sell it). So, that ship has sailed. I've never used AT&T's app but Verizon has something similar and it works just fine.


If your previous phone is an iPhone, why not use iCloud?


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If your old phone is an Android, Apple has an option:


Move from Android to iPhone, iPad, or iPod touch - Apple Support

is it safe to use the att mobile transfer app to transfer to my new iphone 11?

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