itunes gives me an error when i try to sign in with my apple ID (0x80090302) and (-50) I had backed up my iphone 5 before I went to At

itunes gives me an error when i try to sign in with my apple ID (0x80090302) and (-50) I had backed up my iphone 5 before I went to At&t and purchased an iphone 11. when I got home i received the errors above so I signed out and now I can not sign back in and it does not recognize my new phone. Please help me most of the music I have were from CD's i uploaded.

Reply Helpful Post actions

iPhone 11, iOS 13

Posted on Nov 4, 2019 10:13 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2019 10:29 AM

Hi donna-jo. Updating your iTunes to the latest version should solve that problem. If you wanted a version that can both sign in and manage apps, then you want iTunes 12.6.5.3. If you would like to read more, there have been a number of threads about this issue, such as https://discussions.apple.com/thread/250770211.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

itunes gives me an error when i try to sign in with my apple ID (0x80090302) and (-50) I had backed up my iphone 5 before I went to At

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.