Apple Event: May 7th at 7 am PT
iTunes is not recognizing my iPhone (iOS 13). I have an Early 2011 MacBook Pro and the highest version it can update to is High Sierra. So is High Sierra not compatible with iOS 13?
MacBook Pro 13", macOS 10.13
For iOS 12 or later you need iTunes 12.8.0.150 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required. iOS 13 likely requires iTunes 12.8.2.3 or better.
Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
tt2
Thanks so much to turingtest2 for proving this solution! It drove me crazy for almost en entire day. Just got a new iPhone Xs with the latest iOS 13 and just couldn’t get it to connect to my iMac running High Sierra. I almost thought I would have to buy a new Mac! This solved the problem in 10 minutes! Thank you!
You're welcome. 🙂
tt2
Hi there,
This has been super helpful and helped me resolve my issues after spending over an hour on the phone with Apple, and with a iPhone specialist with no results.
Thank you so much!!!
Glad it helped. 🙂
tt2
worked for me! Thanks!!
Good news. 🙂
tt2
This worked great. Thanks !
You're welcome. 🙂
tt2
It is just to let people know that, completely uninstalling and reinstalling iTunes was done but still unsuccessful.
Can anyone please explain the vadil reason for this fact?
Yes, I have tried the steps above. The MobileDeviceUpdater doen't open anything.
I've tried apple support but it is more or less useless, I must say and I am frustreted.
Well thank you so much.
Have this issue as well
Thank You! This worked for my High Sierra Mac and iphone XS ios13
You're welcome. 🙂
tt2
Select set up as a new device. This won't change anything on the phone but will allow iTunes to back it up.
tt2
I did it now - it worked! Thank you so much!!! :)
iOS 13 iPhone not compatible with iTunes on High Sierra?
