iTunes is not recognizing my iPhone (iOS 13). I have an Early 2011 MacBook Pro and the highest version it can update to is High Sierra. So is High Sierra not compatible with iOS 13?
MacBook Pro 13", macOS 10.13
For iOS 12 or later you need iTunes 12.8.0.150 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required. iOS 13 likely requires iTunes 12.8.2.3 or better.
Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
tt2
it works with my ipad, thanks
Thank you, worked a treat!
You're welcome. 🙂
tt2
I solved thanks to an answer of a problem similar to mine
tnks
Thank you so much, I searched forever and came upon this! It worked.
You're welcome. 🙂
tt2
Glad it helped. 🙂
tt2
I'm afraid your hardware issues are outside of my realm of experience. I don't have any suggestions on that front.
tt2
Thanks a lot for answering mate! I just thought that maybe there was way to update without restarting. Or without messing with what i did to exclude the second gpu.
thanks again!
You're welcome. 🙂
tt2
Thank you very much !!!! this worked and itunes was able to recognise my phone !!
Glad to hear it. 🙂
tt2
On OS 10.11.6 (El Capitan) with an iPhone 6s on iOS 13.
iPhone wasn't recognized by iTunes but was visible to the OS (About This Mac > System Report > USB)
This fixed the problem for me! Thank you very much!
You can try reinstalling iTunes. See the links in iTunes for Mac installers - Apple Community if needed. FWIW last time I tried installing an older build of iTunes I ran into an issue with an expired security certificate which I resolved by setting the system clock back a year during the install.
tt2
Thank you so much. This worked perfectly. I was about to give up, then entered "backup iPhone 6s plus using iTunes 12.8.2.3" on Google and found this post as the third entry. For anyone else out there, here is the info on my devices:
At first I was nervous to run the MobileDeviceUpdater.app, as your instructions said "it should notify you of a software update. Install it...". It was unclear what would be updated - the MacBook Pro OSX, the iPhone iOS, or iTunes update from 12.8.2.3 to something(?) else. From what happened, it appears that the update was only for a driver in iTunes and that the iTunes version stayed at 12.8.2.3.
Again, thanks so much!
iOS 13 iPhone not compatible with iTunes on High Sierra?
