You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Malware Virus?

So I’ve been watching movies on this website and suddenly I got a “3 Malware warnings.” It says that my battery has been infected and damaged. As well, it says I must “download and install”? I’m confused!! Help

iPhone XS, iOS 13

Posted on Nov 4, 2019 5:28 PM

Reply
8 replies

Dec 6, 2019 7:22 AM in response to philfromhazel green

There's nothing to fix.


If its a browser popup that keeps popping up , you can force close the browser:


If its just a web page like the picture posted timamc in the thread you replied to, you can just tap on the icon with the 2 squares on the bottom right of the browser and then swipe the card up and off the screen to close it.


Neither option requires you to go to the Apple store. And there's nothing for Apple to directly fix either about it. They are scams, you can easily get rid of them. There's no way to directly block them as you would be blocking other popups that may be required in other sites you are visiting.

Malware Virus?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.