No text tone while listening to music through Bluetooth headphones on iPhone 6s

Normally while listening to music with my 3M Worktunes headphones when I receive a text I hear the text tone through the headphones. Last 6 or 8 weeks I receive texts but no text tone in the headphones. What do I have to do to get the text tone back through the headphones?

iPhone 6s Plus

Posted on Nov 5, 2019 5:54 AM

Reply
3 replies

Nov 9, 2019 1:09 PM in response to TheZoneman

TheZoneman,


It seems you're having trouble with your notifications playing sounds, and I want to help.


Is this only happening when using your headphones?


Make sure the Ring/Silent switch is set to the Ring mode:

How to put your iPhone on vibrate, ring, or silent mode - Apple Support


Is this only happening with one contact or several? Have you checked to see if you have Hide Alerts turned on? See the section titled 'Turn on Hide alerts' in Use Messages on your iPhone, iPad, or iPod touch


Check for Deliver Quietly under the 'Manage notifications' section of this article: Use notifications on your iPhone, iPad, and iPod touch


Also, make sure that you have sounds turned on for Messages notifications too.


Let me know if that helps.


Thanks for using the Apple Support Communities.

Nov 9, 2019 3:34 PM in response to Rigo_O86

Rigo_086,

Thank you for offering your assistance....


It is happening on all 3 of my bluetooth devices.

It is with all contacts. It doesn't matter who is sending the text or notification.

I've never set any notifications to Deliver Quietly.

I have notifications in Messages Allowed. Checked all three Lock Screen, Notification Center, and Banners.

I have Show Previews set to Always. Notification Grouping set to Automatic. And Repeat Alerts set to Twice.

If there is anything else you can suggest I'd be happy to try.

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No text tone while listening to music through Bluetooth headphones on iPhone 6s

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