i have iphone 6plus that from my friend spend me due to forgot user name and password what and how can unlock that iphone ?

i have iphone 6plus that from my friend spend me due to forgot user name and password what and how can unlock that iphone ?

Posted on Nov 6, 2019 6:36 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2019 6:41 AM

Turn off Activation Lock --> https://support.apple.com/HT201441 - An activation lock can only be removed using the log-in information for the account that applied the lock.


If this is a device for which you are not the original owner, get the owner of the account to remove the lock or return the device for a refund. The device is otherwise useless to you.


Send your friend these links to try to recover it:

If you forgot your Apple ID [this is likely an email address you are using or used in the past] --> https://support.apple.com/HT201354

If you forgot your Apple ID password --> https://support.apple.com/HT201487

3 replies
Question marked as Top-ranking reply

Nov 6, 2019 6:41 AM in response to madhu67

Turn off Activation Lock --> https://support.apple.com/HT201441 - An activation lock can only be removed using the log-in information for the account that applied the lock.


If this is a device for which you are not the original owner, get the owner of the account to remove the lock or return the device for a refund. The device is otherwise useless to you.


Send your friend these links to try to recover it:

If you forgot your Apple ID [this is likely an email address you are using or used in the past] --> https://support.apple.com/HT201354

If you forgot your Apple ID password --> https://support.apple.com/HT201487

Nov 6, 2019 8:07 AM in response to madhu67

You can't bypass Activation Lock without knowing the original Apple ID used with the phone. That's likely why your friend gifted it to you. I would recycle the device, it's useless to you, sorry.

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i have iphone 6plus that from my friend spend me due to forgot user name and password what and how can unlock that iphone ?

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