Strange audio options on phone and devices

Handoff includes a number of features like being able to continue using an app on another computer. I don't want to turn that functionality off. I have some Amazon Alexa's in the house, and one is in the living room, but no bluetooth is paired to it and even unplugging it doesn't fix the issue.

I did not have the Home app on my phone, but I just downloaded it to make sure. Apple TV was listed there, so I deleted it anyway, but it didn't help. Further, if I try to use Living Room, it doesn't even connect, so it doesn't work if I want it to. This happens on two iPhones, so it's not unique to just mine, by the way.

Okay, I have not solved this problem, but I have an answer as to why this does not work.

After much research, I finally spoke to an advisor who told me that this is a new function of Airplay 2. That is, to offer this audio option which does not work. It's not meant to work because you cannot send audio from a phone call to your Apple TV, but the audio is recognized as an Airplay option anyway.

This is annoying as I would rather just switch to speaker immediately, with the two step process. There is no functionality in giving me an option which actually does not function, so I wish Apple could fix this and have it like it was before Airplay 2.

i_rina, not sure who you are or if you work for Apple, but all the advise you gave below is incorrect. Nothing to do with Bluetooth. The issue happens when Bluetooth is off. It's not continuity either. While I appreciate your attempt to help here, you really should not just post things which are clearly wild guesses without saying so. It just confuses people.

Thanks for trying to explain, but in my experience, it just doesn't make any sense. My Apple TV shows up as an audio option, but choosing it does nothing, so it's useless. Oddly enough, when I have the Apple TV on, that is my TV on showing Apple TV, the option no longer appears and the phones says "speaker" instead of "audio". Sometimes I get "iMac" showing up, but not always. If I choose "iMac" you would think audio would play through the iMac, which actually might be handy for a conference call, but does it? No. And as I say, it only gives me this option sometimes anyway, so it's totally unreliable even if it did work.

So if I can't turn the function off, a function which never appeared before iOS13 for me, then how do I get it to even work?

This will work, but functionally, it does not work because it means you no longer have access to the things which iCloud give you, like your movie library, photos syncing from my iMac for viewing on the TV and using your phone as a remote (useful for typing text). So for that reason, for me, it's not a workable solution, but thanks for the suggestion.

I have called support and they have no idea. In fact, I get conflicting advice depending on who I happen to speak to. That's why I thought I would try here. Are you with Apple?