Siri confusing names in contacts

Siri is confusing names in contacts. When I ask it to call “Lynn” it calls “Ben” and vice versa. This only started happening after the most recent update. I have tried spelling it out and when I read what I have spoken it looks right but then still calls the wrong person.


iPhone 8

Posted on Nov 7, 2019 7:01 AM

Reply
1 reply

Nov 11, 2019 4:26 PM in response to Dianemiller43

Hey Dianemiller43,


Thanks for using Apple Support Communities! I understand Siri isn't calling the right contact when asked. Siri is a great feature, and I want to make sure this is working as expected for you.


Are you only seeing this behavior with the two specific contacts you mentioned? If so, and you go into Contacts, locate those contacts > Edit are you seeing the correct numbers listed there? If you call them without using Siri, are you connected with the correct person? If this is only happening with 2 contacts, try deleting those contacts (after saving their contact information) and adding them back. Let us know if that resolved this.


If that was just an example of what's happening, and this behavior is happening with multiple contacts try the steps here: If Siri or "Hey Siri" isn't working


Thanks again, and have a great day!

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Siri confusing names in contacts

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