Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Need help with safari

After the most recent OS update (10.15.1) Safari has not been working properly. Our frequently visited list rarely loads and we have to type in a web address 2 -3 times in order for it to even start loading the website. Is there something we can do to fix this?

Posted on Nov 7, 2019 5:31 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2019 5:46 PM

sgbrown61 Said:

"Our frequently visited list rarely loads and we have to type in a web address 2 -3 times in order for it to even start loading the website. Is there something we can do to fix this?"

-------


Try This: Clear Your Temporary Internet Files (History and Cache)

2 replies

Nov 7, 2019 7:14 PM in response to sgbrown61

If the above doesn't work, are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

Need help with safari

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.