Can’t change Apple id & WhatsApp profile pictures after updating to iOS 13.2.2

Recently updated my iPhone 11 pro to iOS 13.2.2 since then I can’t change my Apple id & WhatsApp profile pictures.

As soon as I click on the choose photo the gallery opens for about a second and closes abruptly.

Is anyone else experiencing this issue?

iPhone 11 Pro

Posted on Nov 8, 2019 12:17 AM

Reply
1 reply

Nov 12, 2019 12:22 PM in response to talibatiq

Hello talibatiq,


Thank you for visiting Apple Support Communities. It sounds like you're having trouble changing your profile picture for your Apple ID and WhatsApp. I'd be happy to provide a few steps that may help.


First, restart your iPhone: Restart your iPhone.


Also, force close any open apps: How to force an app to close on your iPhone, iPad, or iPod touch


Next, try changing your network connection, whether that be by connecting to a different Wi-Fi network or using cellular data.


If you're having trouble with WhatsApp, you may want to delete and reinstall the app from the App Store.


Take care.



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Can’t change Apple id & WhatsApp profile pictures after updating to iOS 13.2.2

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