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User profile for user: steelwidow
steelwidow Author
User level: Level 1
8 points

I have received my new iphone in the mail. How do I send my old one in?

Will you send me a kit so I can return my old phone to you for the trade in credit?

iPhone 7 Plus, iOS 12

Posted on Nov 8, 2019 9:09 AM

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User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Posted on Nov 13, 2019 10:42 AM

Hello steelwidow,


Thanks for reaching back out to Apple Support Communities, about your iPhone trade in question. I'm happy to point you in the correct direction.


I would recommend reaching out to Apple Support for additional assistance.


Get Support


Have a great day!

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User profile for user: sterling r
sterling r
User level: Community Specialist

Nov 12, 2019 3:51 PM in response to steelwidow

Hello steelwidow,


Thanks for reaching out to the Apple Support Communities! I understand that you have a question about trading in your previous iPhone. I'm happy to help you find some information.

Here is a resource that can assist you with additional information:


Apple Trade In


If you have an issue after reviewing the link, please let me know.


Have a great day!

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I have received my new iphone in the mail. How do I send my old one in?

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