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RobAdrian Author

Level 1

8 points

macOS Catalina Upgrade not found. The requested version of macOS is not available.

Hi. I have MacBook Pro 13" 2017 with TouchBar. My problem is I cannot get the new Upgrade to macOS Catalina. Yes, I see that in a Appstore, but when I try to download it, I see "Upgrade not found. The requested version of macOS is not available". In System preferences I get the message that my version of software ist current - macOS Mojave 10.14.6. Last time checked on 08.11.2019. What can I do to get that upgrade?

Posted on Nov 8, 2019 10:00 AM

Top-ranking reply

Grant Bennet-Alder

Level 10

133,201 points

Posted on Nov 8, 2019 10:08 AM

The usual problem is that the upgrade is not available... to the Apple-ID you used to connect to the App Store.

It could be a mis-match with the Apple-ID version encoded in your current MacOS.

It could be your Apple-ID has some problem.

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macOS Catalina Upgrade not found. The requested version of macOS is not available.

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