New iPhone 11pro has a grey/black dot on rear-facing camera.

Hello all!


I purchased a brand new iPhone 11pro a few weeks ago and today, a random grey/black dot appeared on the screen while using the rear-facing camera. (Please see the attached image.) This dot is present in any rear-facing modes (i.e. portrait, video, 1x, 2x, etc.) The phone has not been dropped, my case does not cover the lenses, and I cannot visibly see anything in/on the rear camera.


Does anyone know what could be causing this and how to get it fixed? It is a BRAND NEW phone.


Thanks in advance!


iPhone 11 Pro, iOS 13

Posted on Nov 8, 2019 1:01 PM

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New iPhone 11pro has a grey/black dot on rear-facing camera.

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