TV+, only trailers are UHD and HDR

I have a TV + subscription. When playing from the app on my iPar via AirPlay to my TV, all the trailers for Apple originals (See, For All Mankind, etc) play in 4K Dolby Vision...but none of the actual shows do.

Whats up with that? Based on how the trailers played I thought I would be able to watch to shows in HDR. Having to settle for SDR is pretty disappointing.

iPad Air 2, iOS 13

Posted on Nov 8, 2019 3:14 PM

Similar questions

Dolby Vision Airplay Hi all, I have a Philips Oled TV with Dolby Vision / Atmos. I have taken videos on iPhone 13 Pro in 4K 60Hz and HDR. Playing this videos on iPhone shows bright HDR videos, playing on TV with AirPlay over Apple TV 4K (1. Gen) shows „normal“ videos, Not as bright as on iPhone und TV doesn‘t show the Dolby Vision label. Are there any settings on iPhone/TV/Apple TV to show the bright HDR Video on TV? (Apple TV is set to 4K Dolby Vision) Thanks.
2182 2
Apple TV 4K: No Dolby Vision If Connecter to Denon AVR I recently bought the Denon AVR-X3700H to replace a Sony receiver in our home theater system. When Apple TV 4K is connected to the Denon receiver, we cannot view Dolby Vision content. If Apple TV is connected directly to our TV (Sony XR75X90J) we can view Dolby Vision content. Our HDMI cables support resolutions up to 8K@60Hz and 48Gbps bandwidth. What is the problem? Why can’t we view Dolby Vision content when using the Denon receiver?
6370 7
Apple TV 4K and JBL 9.1 PCM/Dolby Surround Why am I getting PCM on regular 5.1 movies using the Apple TV 4K and JBL 9.1? The settings are set on Auto and the Dolby Atmos movies play well on Netflix and Disney +...except when I change to a 5.1 movie the JBL displays PCM when it should read Dolby Surround DD+.
4557 4

1 reply

Nov 22, 2019 3:52 PM in response to Sunsanvil

I gave the same issue except I have watched the first 3 episodes of See and The Morning Show in Dolby Vision HDR but they are now just HD ....not sure what going on and hope Apple will fix soon. I’m using a 4K Firestick and everything else is HDR ?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

TV+, only trailers are UHD and HDR

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up