The rubber around MacBook Pro screen melting...

Hi apple users,


I was so confused when I start to find some sticky dark lines on the edges of my MacBook, shock to realised it's from the black seal rubber around it's screen. I guess it starts to melt of...

So here I am looking forward to find some useful answers...


It's an MacBook Pro (Retina, Mid 2012), purchased around late august 2012 i believe.

I was very careful with it from the start, it was the most valuable thing i bought after school. It looks new and everything works fine till I noticed that problem...

Because it's weight... I do have an other MacBook air that i use more often & travel everywhere. I have to mention that without using it every day, I'm aware of shutting it down before i put down the screen. Never felt it gets too hot or hear any notable overworking strange noises... therefor, other than crazy hot summer weather, i couldn't think of any reason for this problem.


By touch, that rubber is hard but fragile now, some little parts still had a bit of stickiness and the screen top area (near camera) missed some rubber sections... also is the most damaged area so far. did't find any more rubber drop-offs lately...


I try to ask people who had same MacBook, but not able to fine any with the exact problem... the internet seems to find the common problem is usually caused by screen reparation. only few people with the same issue mostly mentions Apple recommend them to change their whole screen (with the price not much could agree), didn't provide any specific replacement for the rubber it self.

I never did any reparation for my mac and with it's condition I don't think I'll pay that much to replace it's screen. But also afraid to bring it to any shop...


I'll like to ask if anyone know what cause the rubber to melt of like that ?

Does Apple provide any specific replacement for the rubber part nowadays?

Is there better way to fix my this or should i just ignore this problem... ?


Thanks

MacBook Pro Retina

Posted on Nov 9, 2019 4:28 AM

Reply
74 replies

Aug 2, 2020 12:48 PM in response to Kadia912

I believe this is a chemical reaction caused between rubber material and aluminium. I have this exactly the same issue with my Macbook pro 2013 15". If I leave my macbook lid open for 5 cm, rubber gets hardened after some time and the chemical process does not continue. However, if I close screen and I try to open it after 2 days, the rubber material glues screen to hand rest part of my macbook. It glues so strong, that I have to open it wth with both hands and then I find sticky rubber material marks on the bottom part of macbook, (where the hands rest).


I suggest you, not to close your screen lid if this is not needed (if you don't put your macbook into a bag). This way you will not see the rubber material age as fast.

Aug 10, 2020 5:10 AM in response to Kadia912

BUT for this to happen is because like sometimes you might forgot to unplug the charger after it is at 100% the battery can become hot on some devices....or...Maybe after u used it for a long time like for some work..and running too many applications at a time may occur this kind of problem and runaway applications can cause the processor to work overtime and affect the heat level of your computer. If the apps I use on my MacBook were in a road race, Chrome would have lapped the field. When your MacBook's CPU works overtime, its cooling fan kicks in to dissipate the heat and you said that your Mac was Mid 2012 which has a fan with some dust which doesn't allow air to pass through properly.....If this same problem occurs on your MacBook air please let me know i am ready to help



"Does Apple provide any specific replacement for the rubber part nowadays? "

ANS: They CAN but if you only have a warranty on your MBP





"Is there better way to fix my this or should i just ignore this problem... ?"

ANS: If you start ignoring for too long the screen might come off so my suggestion is you can go to a repairing shop which you trust maybe...or like if you are an expert on fixing macBook you can just order the items


Thank you

Aug 14, 2020 10:00 AM in response to Kadia912

I own 4 MacBooks and 3 of them have this problem but some more severe than others. My MBA 13 2010's gasket gets sticky but never fell apart or broke off. It was just sticky at times. My MBP 15 2013's gasket got sticky after 3 years, it run out of Apple Care and they will not fix it for free. I left it at that ant now it is crumbling and falling apart. My MBP 13 TB 2016 started to get sticky after 3 years and chunks fell off. Lucky that one was covered by apple and the screen got replaced lately because of a screen failure for 2016s MBP13 (the keyboard also new as it broke). It just shows Apple's stuff is not as long lasting as it once was but they still have less problems than other brands. So that is why I still go back to them. I am a proud owner of a MBP 16 and I hope this one is better built than its predecessors.


After reading this thread, I also think heat has to do something with the deterioration of these rubber gaskets. I remember my MBA 13 never got as hot as my MBP 15 and my MBP 13 is just silly hot most of the times. Sometimes it heats up while charging with the lid closed.


I am gonna try and wait for my new MBP to cool down before I put it away and not charge it with the lid closed. 🤪

And try and not put heavy items on top of it.

Sep 4, 2020 8:47 PM in response to BambooBuzz

Apple finally replaced my screen - 'as a gesture of goodwill' - after I brought the matter to a consumer tribunal. In countries where this option is available, it is the last resort if Apple refuses to fix the problem. I still dispute that it is a 'cosmetic issue' as it is clearly a material problem. The steps are fairly straightforward, please keep receipts and proof - screenshots, visits to repair centre - that you contacted Apple to resolve the problem. Then file your case.


Good luck.



Apr 16, 2020 8:16 AM in response to xyash7

"fed up of apple's sub par quality of materials. even cheap windows laptops don't melt like that. do you think it's covered in warranty?"


The OP's machine is 8 years old so there's no warranty, and it's understandable that the build quality deteriorates for a nearly 10 year old laptop. I would argue that after 8 years no consumer Windows laptop's bezel and build quality hold up better.

Jun 1, 2020 3:54 PM in response to Kadia912

Latex or rubber is chemically hardened during production. There is a natural tendency for all rubber to turn soft and sticky after a while.


I am disappointed because I bought this Macbook just over a year ago. My previous Macbook Pro 13 inch from 2013 did not have this issue. Quality was better in those days. Even my iphone 7 from 2018 is starting to show black horizontal streaks at the top of the screen.


I visited my local Apple Service Provider and was told that this rubber issue was just cosmetic and would not damage the LCD screen if it continued peeling off. This is different from the opinion given online at Apple support. I read one other website that also said that was just a cosmetic issue.

Jun 14, 2020 6:03 PM in response to AdiRosli

I hope someone from Apple can reply or address this matter.


Apple support does not participate here; these are user to user forums. We do not work for Apple.


In order to contact Apple, use the contact support link in the upper right corner of this page and start a repair ticket or go to your nearest Apple store (if open) or an authorized service provider.

Jun 14, 2020 11:37 PM in response to tay292

I was on the phone with an Apple staff and was told they have never heard of this issue before. They booked a date for me to send my

macbook to a service provider. Before going there, I called the service provider and told them about this issue and also showed them the link to this page. Was told the same thing, changing rubber = changing screen. My MacBook was bought from Apple site, on Jul 2018. It’s a 2017 refurbished set. Noticed the rubber peeling early this year in Feb.

Dec 31, 2019 6:54 PM in response to Kadia912

I too have the same problem. MacBook Pro bought in 2017. The rubber bezel around the screen has become sticky and leaves black marks on the aluminium body. Edges on the screen around the bezel also remain dirty due to smudged rubbe, despite regular cleaning. I take care of the MacBook quite well. Looks like a material defect on the rubber gasket ?

I too am looking around for solutions that doesn't burn my pocket


Apr 16, 2020 1:46 PM in response to xyash7

Oh sorry, my post was meant for the OP. I can't comment why yours is happening like that since I don't know how you use your machine daily but I've had 6 MacBook Pros, a MacBook and several Powerbooks and I've never seen this happen on any of my machines. Did you get AppleCare Plus? That would cover it.

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