The rubber around MacBook Pro screen melting...

I too have the same problem. MacBook Pro bought in 2017. The rubber bezel around the screen has become sticky and leaves black marks on the aluminium body. Edges on the screen around the bezel also remain dirty due to smudged rubbe, despite regular cleaning. I take care of the MacBook quite well. Looks like a material defect on the rubber gasket ?

I too am looking around for solutions that doesn't burn my pocket

Yes, I'm having the same issue, the rubber gasket at the display edge near the opener melted or cracked off.

I've actually replaced the whole display in 2017 after it cracked due to a fall.

I hope someone from Apple can reply or address this matter.

Is it due to wear and tear or manufacturing defects?

I have the same macbook and same issue, fed up of apple's sub par quality of materials. even cheap windows laptops don't melt like that. do you think it's covered in warranty?

Definetly not cosmetic. The rubber seal once off, results in openings for little dust and bugs (real one not the software kind) to enter the space between glass and screen. I thought it was Cosmetic too and ignored it. One fine day a dust mite or something of the sort is lodged right there on my screen ...no way to clear it out unless I replace the screen. Which needless to say is far too costly.

Hi,

How did you make them agree? I tried to call apple support a few times including one session with a “senior adviser” and non of them allowed me to replace the sticky rubber on the screen of my 2018 MacBook 12inch without spending $700-800 to replace entire screen. My MacBook is still under AppleCare warranty. I even brought it down to the Genius at Jewel and they refused to replace too.

"fed up of apple's sub par quality of materials. even cheap windows laptops don't melt like that. do you think it's covered in warranty?"

The OP's machine is 8 years old so there's no warranty, and it's understandable that the build quality deteriorates for a nearly 10 year old laptop. I would argue that after 8 years no consumer Windows laptop's bezel and build quality hold up better.

Latex or rubber is chemically hardened during production. There is a natural tendency for all rubber to turn soft and sticky after a while.

I am disappointed because I bought this Macbook just over a year ago. My previous Macbook Pro 13 inch from 2013 did not have this issue. Quality was better in those days. Even my iphone 7 from 2018 is starting to show black horizontal streaks at the top of the screen.

I visited my local Apple Service Provider and was told that this rubber issue was just cosmetic and would not damage the LCD screen if it continued peeling off. This is different from the opinion given online at Apple support. I read one other website that also said that was just a cosmetic issue.

Thank you for participating in the Apple Support Communities.

I want to make sure you reach the right team for help with your MacBook. I recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Contact Apple Support

Oh sorry, my post was meant for the OP. I can't comment why yours is happening like that since I don't know how you use your machine daily but I've had 6 MacBook Pros, a MacBook and several Powerbooks and I've never seen this happen on any of my machines. Did you get AppleCare Plus? That would cover it.

My MacBook Pro 2017 is starting to develop the same issue. It was never subjected to poor care. This "rubber softening" thing is called reversion. I was told that the screen integrity could be compromised. May I check if anyone has developed actual LCD issue due to this rubbery issue?

im having the same problem and what exactly caused it to melt off? i do set my hand aside the screen a lot but idk what exactly is causing this to happen. pls help! tysm

I have the exact same issue, the rubber is melting and very irritating, it's look like quality issue. I hope apple can do something to this. I am always confident of apple product quality but not this time round. I bought the MacBook Pro 13" in 2018 Aug, less than 2 years.....

I have the exact same problem. I initially thought I caused it because I use my laptop in a Henge Docks docking station which has caused other problems. But seeing all of your posts makes me realize it's unacceptably normal.

The service centre wanted to give me a quote to replace the whole screen. I read somewhere this cost a bomb. Replace with possibly the same defective rubber inside?

do we need a class action lawsuit? Lol That would be time consuming. Just avoid macbook in the future for me.

does iPad experience such issues? Maybe get an iPad instead of a macbook in the future

I hope someone from Apple can reply or address this matter.

Apple support does not participate here; these are user to user forums. We do not work for Apple.

In order to contact Apple, use the contact support link in the upper right corner of this page and start a repair ticket or go to your nearest Apple store (if open) or an authorized service provider.