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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Доброго времени суток. Я пользуюсь iCloud. И тут у меня возникла проблема: большинство моих фото и видео пропали из галереи, но при этом они есть в облаке. Это случилось после того, как я в настройках поставила галочку «оптимизации хранилища» на «сохранение оригиналов». С такой проблемой я сталкивалась год назад и я как-то быстро все смогла вернуть, поменяв галочку обратно - все выгрузилось обратно в мою галерею, без использования компьютера. Помогите пожалуйста!
iPhone 6s, iOS 13
Good day. I use iCloud. And then I had a problem: most of my photos and videos disappeared from the gallery, but at the same time they are in the cloud. This happened after I checked the “storage optimization” checkbox to “save the originals” in the settings. I faced this problem a year ago and somehow I was able to quickly return everything by changing the checkmark back - everything was uploaded back to my gallery without using a computer. Help me please!
Good day. I use iCloud. And then I had a problem: most of my photos and videos disappeared from the gallery, but at the same time they are in the cloud. This happened after I checked the “storage optimization” checkbox to “save the originals” in the settings. I faced this problem a year ago and somehow I was able to quickly return everything by changing the checkmark back - everything was uploaded back to my gallery without using a computer. Help me please!
Hello 21p,
Thanks for reaching out to the Apple Support Communities! I understand that you are having an issue with your iCloud photos. I'm happy to help you find some information.
Here are a few resources that can assist you with additional information:
If you have an issue after reviewing the links, please let me know. Also, can you tell me how much storage you have available on your iPhone?
Have a great day!
Hello 21p,
Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
I have 32 GB and my memory is gone.
iCloud
