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Mail App Deleting Outlook Inbox Emails IOS 13.2.2

Is anyone else suddenly having their Outlook inbox completely deleted of all emails every single day. This started happening after downloading IOS 13.2.2 on my iPhone 11 Pro Max. I have to keep retrieving important emails from my deleted folder. I have no idea what all I may have lost.

iPhone 11 Pro Max

Posted on Nov 9, 2019 11:14 AM

Reply
1 reply

Nov 13, 2019 12:29 PM in response to magnumsmom

Hello magnumsmom,


Welcome to the Apple Support Communities. From what I understand, messages are being moved directly into the Trash folder in Mail. I'll do what I can to help.


Here are some suggestions:

    1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your iOS device.
    2. On your iOS device, go to Settings > Passwords & Accounts.
    3. Tap the email account that you want to remove.
    4. Tap Delete Account.
    5. Add your account again.


Take care.

Mail App Deleting Outlook Inbox Emails IOS 13.2.2

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