Steps climbing not registering in iWatch 5

I have climbed numerous flights of stairs. It does not show up on my activity app. I have unpaired and repaired the watch to my iPhone 11. Additionally, I have signed out and resigned back into my Apple ID. Would appreciated any further suggestions.


My one request is if you suggest to set up the activity app (which I have done), I can not find any options available for setting stairs climbed.


Much Thanks in Advance

Apple Watch Series 5, watchOS 6

Posted on Nov 10, 2019 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2019 9:06 AM

Here is a comprehensive answer from an old post by Johnathan_uk



"Firstly, check that you have set up the Activity app:


Track daily activity


If Flights Climbed are not being recorded as expected, then it may help to follow these steps:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Close certain apps and restart both your iPhone and your Apple Watch:


Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your watch after placing it on your wrist


  • On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn on.


On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.


On your iPhone, in the Watch app, go to: My Watch > Privacy - check that both Fitness Tracking and Heart Rate are enabled.


Activity-related estimations depend, in part, on your personal information. To check that this is accurate:


  • On your iPhone, in the Watch app, go to: My Watch > Health > Edit - tap and adjust items, then tap on Done.


Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (if it is worn too loosely, your watch may believe that it has been removed from your wrist).


Calibrating your watch improves the accuracy of various activity-related estimations. Instructions for how to calibrate your watch are available via the support article linked below. The article also includes instructions for resetting existing calibration data and starting afresh. (Resetting your calibration data will not erase your Activity history)".




 



1 reply
Question marked as Top-ranking reply

Nov 10, 2019 9:06 AM in response to marcie84

Here is a comprehensive answer from an old post by Johnathan_uk



"Firstly, check that you have set up the Activity app:


Track daily activity


If Flights Climbed are not being recorded as expected, then it may help to follow these steps:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Close certain apps and restart both your iPhone and your Apple Watch:


Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your watch after placing it on your wrist


  • On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn on.


On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.


On your iPhone, in the Watch app, go to: My Watch > Privacy - check that both Fitness Tracking and Heart Rate are enabled.


Activity-related estimations depend, in part, on your personal information. To check that this is accurate:


  • On your iPhone, in the Watch app, go to: My Watch > Health > Edit - tap and adjust items, then tap on Done.


Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (if it is worn too loosely, your watch may believe that it has been removed from your wrist).


Calibrating your watch improves the accuracy of various activity-related estimations. Instructions for how to calibrate your watch are available via the support article linked below. The article also includes instructions for resetting existing calibration data and starting afresh. (Resetting your calibration data will not erase your Activity history)".




 



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Steps climbing not registering in iWatch 5

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