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fifth generation ipod will not sync

iTunes 12.8.2.3

Mac OS High Sierra 10.13.6

Fifth generation iPod


Hello,


I'm enclosing a screenshot of what happens when I connect my ipod to my computer. I cannot drag new music or anything to my iPod. I used to get some sort of sync screen, and I don't anymore. It only allows me to transfer purchases from the iPod to iTunes.


I have not synced my iPod for at least 2-3 years, though I use it often.


How do I sync? It doesn't give me the option anymore.


Thank you for your help.


iPod with Video

Posted on Nov 10, 2019 10:07 PM

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Question marked as Best reply

Posted on Nov 11, 2019 1:09 AM

You need to click this device icon first.


tt2


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fifth generation ipod will not sync

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