Everytime I want to duplicate a video I get the notification that can’t be done and try later.

Everytime I want to duplicate a video I get the notification that can’t be done and try later.


[Re-Titled by Moderator]

iPhone XS, iOS 13

Posted on Nov 11, 2019 11:25 AM

Reply
2 replies

Nov 14, 2019 2:43 PM in response to Pauline1980

Hi Pauline1980,


Thank you for using the Apple Support Communities! I understand you are unable to duplicate a video on your iPhone. I'd like to help.


-Is this happening when you attempt to duplicate any video in Photos on your iPhone?

-If specific to certain videos only, can you identify the differences between these videos vs. ones that can be duplicated?


I'd like you to try restarting your iPhone: Restart your iPhone, iPad, or iPod touch - Apple Support, and check for any new iOS updates under Settings > General > Software Update. If you do see an update available, you may want to try updating iOS using the steps found here: Update your iPhone, iPad, or iPod touch - Apple Support.


If you need continued support, reach back out with responses to the questions above.



Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Everytime I want to duplicate a video I get the notification that can’t be done and try later.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.