My touchpad on my macbook pro dont work after the update.

Any ideas how i can get it back? the arrow just jumps around on the screen and zooms in and out without any touching.

MacBook Pro 13", macOS 10.15

Posted on Nov 11, 2019 1:45 PM

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Question marked as Top-ranking reply

Posted on Nov 14, 2019 4:36 PM

Hello therese265,


Thank you for using Apple Support Communities!


I understand from your post that the trackpad on your MacBook Pro is jumping around and zooms in and out on it's own. I recommend cleaning the trackpad as described in the article below:


How to clean your Apple products - Apple Support


If cleaning the trackpad doesn't resolve the issue, test it while your MacBook Pro is in safe mode as instructed in this article:


Use safe mode to isolate issues with your Mac - Apple Support


Best Regards.

1 reply
Question marked as Top-ranking reply

Nov 14, 2019 4:36 PM in response to therese265

Hello therese265,


Thank you for using Apple Support Communities!


I understand from your post that the trackpad on your MacBook Pro is jumping around and zooms in and out on it's own. I recommend cleaning the trackpad as described in the article below:


How to clean your Apple products - Apple Support


If cleaning the trackpad doesn't resolve the issue, test it while your MacBook Pro is in safe mode as instructed in this article:


Use safe mode to isolate issues with your Mac - Apple Support


Best Regards.

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My touchpad on my macbook pro dont work after the update.

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